Neighbor Insights Analyst

• Are you an experienced analyst who is passionate about listening to our community and turning neighbor feedback into action that improves ACCFB’s approach to eradicating hunger?
• Do you want to use data for good—to shape organizational strategy, drive policy change, and improve how we serve our neighbors and the health of our community?
• Are you ready to apply your expertise in helping one of the Bay Area’s top non-profits, and a nationally recognized leader in hunger relief, build a culture of learning that centers equity and advances data democratization?

If you said, “That’s me!” to any of those questions, apply to become Alameda County Community Food Bank’s next Neighbor Insights Analyst!

December 23, 2026

The Neighbor Insights Analyst will support cross-functional data and impact evaluation efforts that translate community feedback into actionable insights aligned with ACCFB’s Strategic Plan. The role will design and analyze client feedback and impact evaluation systems, support data-informed decision-making across departments, and advance equity-centered improvements to programs, services, and food distribution systems.

They will work cross-functionally, leading community feedback and data-related projects, and delivering analysis that translates data into insights. This role requires experience in survey development and administration, data cleaning, and statistical analysis. Relevant tools and applications are R, Qualtrics, Survey Monkey, Tableau, Power BI, ArcGIS, and Microsoft Navision/Ceres/Jet Reports.

As part of the Community Health & Evaluation Department, the Neighbor Insights Analyst works under the supervision of the Manager, Impact Evaluation & Analytics. Alameda County Community Food Bank is a well-established and multi-faceted organization, which has been at the forefront of hunger relief efforts for 40 years. As one of the most efficient direct-impact organizations in the country, few nonprofits are as well-respected — or have a bigger impact on the community — as us.

We are a dedicated group of mission-driven people who serve 1 in 4 county residents and will provide enough food for 30 million plus meals this year. But that barely scratches the surface of all our work. We’re changing lives … we’re forward thinkers who encourage innovation … we’re proud of our work … and we’re having fun doing it!

• Data and analytics project management (75%)
  • Lead community feedback and survey data projects end-to-end, from scoping through delivery, within a highly collaborative and inclusive environment.
  • Support ACCFB’s Strategic Plan by implementing an impact evaluation framework, developing metrics and analyses that assess outcomes, and informing new approaches to our work. Assist in the development of evaluation plans that support organizational learning and strategic goals, which may include development of logic models and theories of change. Define outcome indicators that prioritize household food security, access to nutritious food, reduced barriers to services, program satisfaction, and community engagement.
  • Using best practices, design, implement, and analyze community and neighbor feedback systems to inform program and operational/procurement improvements. Analyze qualitative and quantitative survey data to identify themes related to accessibility, food quality, service experience, and cultural relevance.
  • Coordinating and communicating results of feedback with community at large through various convenings, gatherings, task force groups or other spaces for the purpose of grounding results, seeking feedback about how we collect community input, and co-creating solutions for new and existing programs. Co-facilitate a…