Manager Sales Administration

Position

Manager, Sales Administration and Incentives – Onsite in Abbott Diabetes Care Division, Alameda, CA.

As a Manager, Sales Administration and Incentives, you will develop, implement, and administer field compensation programs to ensure competitive compensation opportunities for ADC sales and field-based teams. This role oversees all sales incentive plans, including development, maintenance, performance trend analysis, and special projects. You will be a key member of the Commercial Effectiveness team.

• Organize and ensure the timeliness, accuracy, and integrity of all financial information related to incentive compensation plans.
• Use financial and analytical expertise to evaluate and identify key issues and gaps in current and future incentive compensation plans.
• Interface with commercial sales and marketing teams to present incentive-based performance metrics that influence future award programs.
• Maintain controls to assure the integrity of incentive compensation calculations and payouts.
• Ensure compliance with policy, including SOX guidelines, OEC guidelines, and the Abbott Code of Business Conduct.
• Understand and evaluate existing compensation plans for multiple sales and field-based teams.
• Act as primary point of contact/liaison for field leadership related to incentive compensation.
• Provide a consultative approach to internal stakeholders (e.g., Sales Leadership).
• Identify and recommend solutions for incentive compensation based on historical progression and opportunity assessment.
• Manage day‑to‑day activities for IC Plans including goal creation, distribution, communication, inquiry resolution, exception management, and reporting.
• Manage approvals, audits, vendor relationships, and partnership with Finance/HR to ensure accurate payment and roster alignment.
• Train Sales Leadership, Sales Management, and field personnel on IC plan structure and purpose.
• Participate in and lead IC planning processes, including preparing proposals for compensation committee review/approval.
• Ensure compliance with all IC Plans and Policies, protecting the company and its assets.
• Coordinate with internal IS, external service vendors and providers to implement new systems in support of a changing competitive marketplace.
• Develop and provide training to new hires and current Commercial Field Sales Teams on territory alignment, incentive compensation calculation, and payouts.
• Provide incentive compensation design and potential modifications for the appropriate segments of the commercial sales force to accommodate new product introductions and sales channels.
• Ensure data integrity of all vendor-provided data supporting commercial field operations.
• Execute commercial field sales territory alignments and realignments.

• Bachelor’s degree in a related field or equivalent combination of education and work experience.
• Minimum 9 years of related work experience.

• 8+ years of leading field operations, incentive compensation, and sales analytics function, preferably in the Med‑Device/Pharma/Bio‑Tech industry.
• 5+ years of analytics experience.
• Experience leading, coaching and mentoring a team.
• Experience with third‑party medical sales data such as IMS and Symphony Health.
• Demonstrated ability to collaborate and lead peers or direct reports.
• Demonstrated ability to structure and conduct analyses to generate insight and recommendations.
• Excellent problem‑solving skills, detail oriented with focus on quality and accuracy.
• Strong verbal and written communication skills, proficient in interacting with senior leadership.
• Proven track record of working effectively in a collaborative, fast‑paced, multi‑tasking environment.
• Knowledge of reporting and data analytics tools such as Excel, SAS, Qlik View, Tableau, Business Objects.
• Experience managing projects and vendors.

Location:

Alameda, CA (onsite).

Base Pay: $ – $.

Abbott is an Equal Opportunity Employer, committed to employee diversity.