Case Manager

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Direct message the job poster from Building Futures with Women and Children

AGENCY SUMMARY: Building Futures is an Alameda County leader providing a safety net of services to help individuals and families rebuild safe and stable lives after homelessness and family violence. At Building Futures, we believe everyone deserves a safe place to call home. The agency has served as an Alameda County leader for 37 years, with a range of services to help individuals and families build safe and stable lives free from homelessness and family violence.

Our employees bring dedication, heart, and respect for those we serve, in a dynamic and supportive work environment.

POSITION SUMMARY: Set to open in June 2025, Estuary I provides 44 units of Permanent Supportive Housing (PSH) in Alameda. Chronically homeless disabled residents with complex needs will receive housing and support services including on-site engagement, case management, mental health and linkages to healthcare, and community building activities. The property is owned by the Alameda Housing Authority, with services provided by Building Futures.

The Case Manager plays a crucial role in providing support and resources to chronically homeless disabled residents with complex needs in Permanent Supportive Housing. This position is responsible for assessing client needs, developing personalized case plans, and facilitating access to community resources. The Case Manager will work collaboratively with clients to empower them toward sustainable housing solutions and improved well-being. This position also works collaboratively with the Alameda Housing Authority, property management, and local service providers and community agencies

This is a full-time on-site position and will be primarily located at Estuary I site at 510 Mosely Avenue, Alameda.

Essential Duties

• Completes all necessary intake paperwork, collects all client’s identifying documentation and provides an initial program orientation.
• Provides overview of case management services, including a review of the Housing Stabilization Plan with outlined goals and objectives to maintain stability in permanent housing, an overview of case management meeting expectations and an overview of supportive services that are offered within the permanent supportive housing program.
• Conducts needs assessment, makes appropriate community referrals and provides support to connect to ancillary services.
• Develops an individual case management plan, including financial planning and housing stabilization goals collaboratively with each client.
• Provide strong trauma-informed case plans that include safety planning for each client based on agreed goals, with a clear understanding of what success will look like for each client.
• Assist clients in developing goals that will help them overcome homelessness and stabilize in permanent supportive housing.
• Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
• Provide crisis intervention as needed and when requested by property management and/or program participants.
• Work professionally and cooperatively with case management team, property management, partners, and community resource providers.
• Attend weekly staff meetings and case conferences.
• Collaborate with staff on how to support program participants’ needs to maintain consistent services.
• Help to maintain compliance, keeping files organized in preparation for an audit from funders throughout the year, including consistent upkeep of statistics and documentation in client files and in the database.
• Participate in regular on-call shift rotation coverage.
• Fulfill other duties as needed and on behalf of the team if necessary.

• Bachelor’s Degree or equivalent professional experience in human services or related field.
• Knowledge of…