IT Administrator

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* Position Summary:

** The IT Administrator is a vital member of the Network and Systems administration team, responsible for maintaining and supporting the University’s IT infrastructure, including servers, software, networks, telecom, and educational technology tools. This role ensures stability, security, and performance across the campus-wide technology environment, while contributing to larger strategic initiatives and ensuring cross-functional collaboration among other Computing Services teams and across the University.

Strong technical and troubleshooting skills, along with excellent written and verbal communication skills, and commitment to teamwork and collaboration, are essential to success in this critical role. This role supports the University’s mission by ensuring reliable, secure, and innovative technology solutions that enhance student success and help promote overall institutional effectiveness.
** Systems Administration
*** Install, configure, patch, and maintain both Microsoft Windows Server and Linux based operating systems and server applications.
* Support server hardware and infrastructure, including providing procurement recommendations.
* Implement and maintain system security including firewall rules, ACLs, Group Policy, and accounts / permissions.
* Monitor system performance and implement and maintain backups, disaster recovery, and business continuity processes.
* Take an active role in server and application planning, design, documentation, upgrades, and repairs.
** Network Administration
*** Install, configure, patch, and maintain the campus wired and wireless networks, including firewalls, routing, switching, wireless access points, and VoIP systems.
* Maintain and troubleshoot the campus fiber backbone and network infrastructure.
* Support network hardware and infrastructure, including providing procurement recommendations.
* Ensure infrastructure improvements meet current industry accepted best practices and standards.
* Monitor network performance and implement and maintain backups, disaster recovery, and business continuity processes.
* Take an active role in network planning, design, documentation, upgrades, and repairs.
** Communication and Collaboration
*** Communicate clearly and effectively with team members, stakeholders, and end users to ensure alignment and understanding of system-related initiatives.
* Collaborate with cross-functional teams to ensure seamless integration of server and network services with campus-wide IT initiatives.
* Support other technical teams with initiatives and cross-functional projects.
* Supply technical documentation usable by help desk and IT staff at various levels.
* Conduct independent research and maintain technical knowledge of current best practices, trends, and ideas through training, certifications, and industry events.
* Actively participate as a member of the team by attending meetings and discussions to     collaborate on upcoming and ongoing technology initiatives.
** Core Competencies
*** Intentional Problem Solving – Focus on building sustainable frameworks, not just fixing issues.
* Accountability & Ethics – Maintain a high standard of integrity, responsibility, and accountability.
* Clarity in Communication – Use structured, transparent, and easy to understand communication.
* Adaptability – Thrive in a dynamic environment with evolving priorities and technologies.
* Collaboration – Work effectively across departments and with diverse teams, while maintaining a focus on student success and the overall needs of our campus community.
** Qualifications
* *** Minimum Qualifications
*** Bachelor’s degree in IT, MIS, CIS, Computer Science, or a related field, or equivalent work and educational experience.
* Minimum of 2 years of professional experience in IT, networking, systems administration, security, and infrastructure support.
* Hands-on experience in both Microsoft Windows Server and Linux / open-source environments, including experience with server virtualization and containerization technologies such as Hyper-V,  VMWare, Docker, and Kubernetes.
* Understanding of core IP networking fundamentals, with an emphasis on OSI layers 2…