Bakery/Deli Clerk
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Bakery/Deli Clerk role at Kroger
Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in the correct portion size to prevent shrinkage.
- Recommend deli or bakery items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods according to food temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Use kitchen equipment properly, including stoves, scales, fryers, steamers, and robots.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with store ads and product knowledge.
- Maintain inventory and temperature logs.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and guidelines.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment and report repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit upon employment
Experience:
- Customer service skills
- Bakery or deli experience is helpful
- Retail experience
Based in Colorado, City Market merged with The Kroger Company in 1983. We serve customers in 34 stores across Colorado, Utah, and Wyoming. As part of Kroger, we are committed to diversity, innovation, and community engagement. We value our associates and offer numerous benefits, growth opportunities, and a supportive environment.
BenefitsOur benefits include healthcare coverage, flexible scheduling, mental health resources, associate discounts, tuition reimbursement, and career development programs.
Additional InformationPosition level:
Entry level
Employment type:
Part-time
Job function:
Management and Manufacturing
Industry: Retail
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