FRONT END/BOOKKEEPER
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Be among the first 25 applicants
OverviewCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Verify, balance and report all pertinent information regarding sales, paper and cash assets and related documents. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
- Count and balance daily cash and paper assets.
- Prepare cash and check deposits.
- Prepare daily and weekly sales and cash report.
- Report sales and register transactions to the Store Manager or Division Cash Management Office in a timely manner according to company policy.
- Maintain Kronos and Timekeeping daily and finalize store weekly payroll.
- Assist management team with administrative duties.
- Answer phones and communicate with store associates and customers.
- Post daily cash shortages/overages in accordance with company policy.
- Follow established policies and procedures for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, etc.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
- Collaborate with team members to encourage teamwork.
- Adhere to all local, state and federal laws, and company guidelines.
- Ability to work cooperatively in a high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Ability to handle stressful situations
- Effective communication skills
- Ability to use 10-key adding machine by touch
- Knowledge of basic math (counting, addition, and subtraction)
- Bookkeeping or clerical experience
- Customer Service Experience
- Second language (speaking, reading and/or writing)
Based in Colorado, City Market merged with The Kroger Company in 1983. Today, we’re proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. We strive to create amazing experiences for our customers, communities and each other, with food at the heart of it all. We’re committed to a welcoming and engaging environment where you’ll love to work and have opportunities to learn, grow and advance. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. We encourage you to apply to become part of our City Market family.
You’ll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with Employee Assistance Program and financial planning resources.
- Associate discounts on purchases.
- Tuition reimbursement opportunities.
- Growth through training programs and diverse career pathways.
Seniority level:
Entry level
Employment type:
Part-time
Job function:
Accounting/Auditing and Finance
Industries:
Dairy Product Manufacturing
To apply, submit your information for consideration at City Market and join our team.
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