Grocery Clerk

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Join to apply for the Grocery Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures are maintained in cases and coolers, and keep temperature logs.
• Maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products.
• Reinforce safety programs by complying with procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer Service skills
• Retail experience

About Us

Based in Colorado, City Market merged with The Kroger Company in 1983. Today, we serve customers in 34 stores across Colorado, Utah, and Wyoming. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, aiming to feed the human spirit. We value innovation, creating memorable experiences for customers and communities, with food at the core.

People matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care, and if you’re caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our City Market family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support via Employee Assistance Program and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and career pathways.

For more info, visit our Benefits Page.

About The Team

Jobs at City Market:
The final pay rate is determined at the store level based on prior experience. We offer benefits that promote physical, emotional, and financial well-being, including health care, retirement, paid time off, mental health resources, discounts, and growth opportunities. We also participate in community initiatives like Zero Hunger | Zero Waste and Diversity & Inclusion plans. Learn more at

Benefits include health & well-being, financial, and growth & development programs to support your career and personal life.

If interested, apply now and become part of our team. We look forward to meeting you!