Office Assistant 1; PCN

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Under the supervision of the Administrative Officer 2, this position is responsible for a variety of administrative and reception-related duties, including but not limited to:

• Supporting the Office Assistant 2 Scheduler with scheduling tasks
• Answering and directing calls for inmate telephonic court appearances, attorney communications, and public inquiries, ensuring they reach the appropriate departments
• Providing reception coverage and general clerical support for the facility as needed as well as regularly updating the GCCC employee contact list
• Updating the Department of Corrections phone book for GCCC, providing copies to department heads and keeping the updated copy in the shared folder for staff

The mission of the Alaska Department of Corrections is to promote public safety. Our division provides secure confinement, access to reformative programs, and offender management planning that promotes successful community reentry.

When working for Goose Creek Correctional Center, you’ll be a vital part of a collaborative team, with opportunities for extensive learning about correctional settings and processes. In addition, we offer:

• Flexible work schedules – 4/10 schedules available based on facility needs
• On-site amenities including a free on-site gym with locker rooms and showers for employee use only
• Low-cost lunches available 7 days a week
• Convenient parking in a well-lit & maintained lot with winter plug‑ins and a scenic drive to work while avoiding the congested commute to Anchorage!

Goose Creek Correctional Center is a minimum/medium custody facility that houses up to 1500 inmates and employs over 350 staff. You will be working in an office environment with other staff daily, with the potential of working around inmates.

We are interested in candidates who possess some or all of the following position specific competencies:

• Accountability:
  Holds self and others accountable for measurable high-quality, timely, and cost‑effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
• Computer
  
  Skills:
  
  Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hosties, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication:
  Expresses information (for example, ideas or facts) to individuals or groups effectively, taking in to account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to non‑verbal cues, and response appropriately.

High school diploma or G.E.D.;

OR

Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);

OR

A Career Readiness Certificate with ACT Work Keys® scores of skill level 3 or higher in:
Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).