Medical Receptionist at Bristol Bay Area Health Corporation Togiak, AK

Medical Receptionist (Itinerant) is the first point of contact for patients and provides front-desk and administrative support for the village clinic. This role is responsible for patient registration, scheduling, insurance verification, and coordinating patient travel while maintaining strict confidentiality and HIPAA compliance.

• Register patients, verify insurance, and enter data into the EHR.
• Schedule appointments and manage check-in/check-out.
• Collect and verify Medicaid, HPE, and sliding fee applications.
• Answer and route phone calls; assist patient inquiries.
• Coordinate Medicaid travel and prepare required documentation.
• Scan, fax, file, and manage clinic documents.
• Maintain reception and waiting areas.
• Assist with patient surveys and customer comments.
• Order office supplies and maintain clinic files.
• Coordinate scheduling and outreach with BBAHC departments.
• Train staff on registration procedures as needed.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Prior office or medical office experience preferred.
• Basic computer and EHR skills; ability to type 40 wpm.
• Proficient with multi-line phones and office equipment.
• Strong customer service and communication skills.
• Organized, dependable, and able to multitask.
• Ability to maintain confidentiality and HIPAA compliance.
• CPR/BLS certification (or ability to obtain).
• Willingness to travel for training/workshop.

Reports: CHAP Assistant Manager