Compliance Manager, Business

Location: Campbell

POSITION SUMMARY:

Under the direction of the Chief Risk & Compliance Officer, the Compliance Manager is responsible for the administration and operational management of ANHC's compliance program. The position oversees compliance work plans, monitoring and auditing activities, policy governance and document control processes, compliance training, investigations, corrective action management, and regulatory compliance tracking. The Compliance Manager serves as a key resource to leaders and staff, providing operational leadership and program oversight while supporting the Chief Risk & Compliance Officer in maintaining an effective and independent compliance program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage day-to-day compliance program operations in alignment with the annual work plan and priorities established by the Chief Risk & Compliance Officer.

Develop, maintain, and monitor the compliance work plan, audit calendar, regulatory deliverables, compliance monitoring activities, corrective action plans, and key program metrics.

Coordinate and conduct compliance monitoring, internal audits, investigations, and risk assessments, including evidence collection, documentation, reporting, corrective action validation, and follow-up activities.

Support the intake, triage, investigation, and documentation of compliance concerns, incidents, hotline reports, and other matters, escalating significant issues as appropriate.

Monitor evolving federal, state, local, and program-specific regulatory requirements, including HRSA, FTCA, HIPAA, 340B, grant, payer, and related compliance obligations; assess organizational impact and coordinate implementation activities.

Evaluate new workflows, operational initiatives, software implementations, vendor relationships, contract pharmacy arrangements, provider changes, and other organizational changes for compliance risk and appropriate control design.

Partner with operational and clinical leaders to identify compliance vulnerabilities, strengthen internal controls, implement corrective actions, and reduce recurrence of identified issues.

Manage the policy and procedure program, including governance standards, review workflows, approvals, publication, scheduled review cycles, retention, and archival processes.

Serve as the administrator of ANHC’s document control system, ensuring the integrity, accessibility, version control, retention, and lifecycle management of compliance-related policies, procedures, and organizational documentation.

Oversee maintenance of compliance records and documentation, including policies, procedures, audit work papers, certifications, registrations, regulatory submissions, and materials required for internal reviews, audits, and regulatory inspections.

Coordinate compliance education, training, communications, completion monitoring, and targeted awareness activities for leaders, providers, staff, and other stakeholders.

Coordinate compliance activities involving vendors, business associates, delegated functions, contract pharmacies, and other regulated third parties.

Prepare compliance dashboards, committee reports, audit summaries, corrective action updates, regulatory submissions, and program reports for organizational leadership and governance committees.

Supervise assigned compliance staff, including workload management, coaching, professional development, and performance management.

SUPPORTING

DUTIES AND RESPONSIBILITIES:

Maintain organized records demonstrating compliance activities, decisions, follow-up, and effectiveness.

Support audit and site-visit readiness by organizing evidence and coordinating responses and follow-up.

Serve as a resource to committees and work groups addressing compliance, policy, privacy, training, auditing, or…