Veterinary Receptionist - North Pole Veterinary Hospital

Veterinary Receptionist - North Pole Veterinary Hospital

Joining North Pole Veterinary Hospital means becoming part of a genuinely supportive and dedicated clinical family. Our reputation is strong, reflected by our exceptional 4.8-star Google rating, which demonstrates the trust and loyalty we have earned from the North Pole community. We are looking for experienced veterinary professionals who are ready to step into a role where you feel valued and can focus completely on high-quality patient care.

This is a unique opportunity for you to make a meaningful impact every day alongside dedicated teammates. As a member of our wider hospital network, you benefit immediately from substantial support systems designed to help you succeed. We are committed to fostering your individual career path, ensuring that you have resources available to achieve your goals, whether that means pursuing specialization, obtaining credentialing, or moving into a leadership role.

Our comprehensive educational programs and dedication to workflow optimization mean you have the time and tools necessary to practice medicine without unnecessary burnout, allowing all our teammates to do their very best work. The quality of medicine at North Pole Veterinary Hospital is consistently prioritized. When you join our clinical team, you gain access to internal specialty consultation and educational forums that elevate the standards of care we provide.

While we focus on exceptional primary care, our connection to a broader medical community means that you are never practicing in isolation. We provide the mentorship and collaborative environment needed to confidently manage challenging cases and continuously expand your medical and surgical capabilities.

Located just outside Fairbanks, North Pole, Alaska offers a singular lifestyle defined by breathtaking natural beauty and tight‑knit community spirit. If you dream of working near incredible Alaskan wilderness, with unmatched opportunities for aurora borealis viewing, dog sledding, hiking, and exploring the expansive outdoors, this region delivers. You will find that life here centers around community involvement and a unique blend of small‑town charm with ready access to major amenities, providing a truly distinct backdrop for your professional and personal life.

• Be the Director of First Impressions:
  You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future…