Residence Desk Assistant

Housing Desk Assistant

The Housing Desk Assistant at Albany State University provides an opportunity for students to gain hands-on experience in an office/secretarial setting. Interns will support the daily operations of the front desk of a residence hall and/or the central office, assist with event coordination/setup, and develop and enhance professional administrative and/or managerial skills in a dynamic collegiate environment.

Office Management Support:
Assist the paraprofessional and professional staff in ensuring that the front desk of the residence hall is safe and secure Manage desk supplies ensuring they are stocked and organized Ensure desk equipment is properly aligned and setup for clerical work in the residence hall and/or Central Office Event Coordination:
Support event planning and logistics for Housing Co-Curricular programs including: hospitality/serving, setup/breakdown Assist in managing student volunteers and coordinating on-site operations of programs during the event Communication and Correspondence:
Greet all stakeholders with a friendly tone and willingly assist to best of ability Draft internal and external communications, including event announcements, and email correspondence pertaining to Housing and Residence Life Provide timely responses to inquiries from staff, students, internal and external stakeholders Data Management and Reporting:
Assist in maintaining records or department activities/programs program outcomes Prepare reports and presentations for meetings as requested by central office and/or hall staff Customer Service:
Serve as a point of contact for visitor and provide accurate information about events and department activities ex: portal opening, housing assignments, etc. Greet and direct visitors to appropriate staff members Maintain a level of confidentiality as necessary.

Must be a current Albany State student enrolled in six or more undergraduate credit hours or three or more graduate credit hours.