Personal Banker; Temporary - Northwest Albany

Personal Banker (Temporary) – Northwest Albany

1 day ago – Be among the first 25 applicants

Entry‑level banking role to build proficiency in transaction, sales and service functions. Operates as a multi‑functional team member. On average, spends 80% of time performing transactional and service functions and 20% performing sales and relationship deepening functions.

• Proactively greet customers and establish rapport.
• Assess customer needs, share digital strategy and direct to appropriate service areas.
• Execute customer transactions in accordance with policies and procedures, maximizing sales potential.
• Count, check and package coins and currency; balance cash drawer and report discrepancies.
• Promote Synovus products such as consumer and mortgage loans, IRAs, CD, travelers check and credit cards.
• Refer customer to branch team members and/or Synovus partners for cross‑selling opportunities.
• Participate in daily huddle activities, weekly sales meetings and training activities.
• Adhere to Branch Operations Standards, policies, and regulatory guidelines to protect against risk.
• Maintain professionalism in appearance, punctuality and behavior.
• Perform other related duties as required.

• High school diploma or equivalent

• Six (6) months of customer service, sales or other related work experience or completion of one year of college/vocational school in lieu of work experience.

• Knowledge of bank operations, policies and procedures and federal bank regulations
• Knowledge of bank products and services
• Strong customer service skills
• Aptitude for consultative selling
• Strong listening and comprehension skills to identify customer financial needs, goals and objectives
• Strong interpersonal skills to establish rapport with customers
• Careful attention to detail with ability to manage time and multi‑task
• Mathematical skills
• Proficiency using Microsoft Office software products

• Experience with cash handling is preferred.
• Knowledge of bank operations, policies and procedures and federal bank regulations
• Knowledge of bank products, services, policies and procedures

Synovus is an equal opportunity employer committed to fostering an inclusive work environment.