Field Operations Manager - Convenience Retail
Listed on 2026-01-12
-
Management
Operations Manager, Retail & Store Manager
Field Operations Manager - Convenience Retail
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The Field Operations Manager is responsible for executing and improving ARA’s field marketing, prospecting, surveys, and merchandising initiatives. This may include training a team of field reps, evaluating and analyzing their performance, and planning and managing logistics.
Responsibilities- Well informed on all vendor contracts and planograms.
- Coach, train, and mentor Territory Development Managers on prospecting and onboarding members.
- Create routes and schedules to ensure existing members are approached quarterly and new members are prospected.
- Monitor and track routes to optimize TDM output and record time & mileage.
- Ensure TDMs visit stores to survey compliance, systematically capturing data.
- Verify all surveys for site assessment, cold vault placement and in-store opportunities.
- Analyze survey data for insights and compare with vendor complaints and compliance.
- Ensure survey results are captured and cleaned for financial analysis.
- Prepare training modules for new and existing TDMs.
- Access and evaluate team and individual performance.
- Ensure the onboarding process for all new members (ARA & PBA) is completed timely.
Skills and Abilities
- 3-5 years of convenience retail operations management experience.
- Strong leadership abilities.
- Experience managing a large white-collar labor force.
- Excellent organization, time management and multi-tasking skills.
- Experience evaluating and training team members.
- Proficient in Microsoft Office applications.
- Aggressive data analysis and goal-oriented work style.
Mid-Senior level
Employment TypeFull-time
Job FunctionManagement and Manufacturing – Retail
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