Licensing Services Clerk​/Licensing Services Clerk Trainee; NY HELPS

Licensing Services Clerk / Licensing Services Clerk Trainee (NY HELPS) Vacancy # 205712

Pay range: $36,232.00/yr – $52,413.00/yr

• Answer calls and emails related to 38 license disciplines using various databases.
• Escalate any issues to supervisors when appropriate.

Non-competitive Minimum Qualifications

• Trainee Level
  :
  No minimum education or experience requirements.
• Full Level
  :
  One year of experience reviewing and processing applications for licensure in professional and technical occupations.
• 55 B/C Appointment:
  Eligible for 55B/C designation; candidates must meet any open competitive minimum qualifications and submit current 55B/C eligibility letter.

Competitive Minimum Qualifications

• Transfer qualifications:
  Permanent service in this title or one year of permanent competitive or 55‑B/C service in a title SG‑4 or higher and otherwise eligible for transfer under Civil Service Law.

Internship

Full‑time

Administrative, Human Resources, and Customer Service

Government Administration

The Department of State is proud to be an equal‑opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to HRM.Recruitment.gov.

NOTE ON TELECOMMUTING:
Employees may be approved for a maximum of 50% telecommuting, but must apply and obtain approval through management per the Department of State Telecommuting Program Guidelines.