Closing Coordinator - Albany, NY

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$40,000 – $45,000 per year

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Title: Closing Coordinator

Reports to: Closing Department Manager

FLSA Status: Non-Exempt

Salary Grade: NE12 ($17.00 – $22.74 per hour)

Supervisory Responsibility: No

The Closing Coordinator’s primary responsibility is to notify parties of any missing documents, insurance or other issues that must be dealt with before the closing can be finalized. The Closing Coordinator is also responsible for scheduling the mortgage loan closing with all parties.

• Thoroughly review files, draw up closing documents and work with an attorney for review.
• Perform all steps of the mortgage closing process, ensuring that final closing conditions are met.
• Ensure mortgage files comply with all federal and state regulations and the Bank’s policies and procedures.
• Verify title status for residential properties.
• Assist internal and external customers with the mortgage process.
• Perform physical closing.

• High School Diploma or equivalent education or experience.
• Customer service experience.
• Effective verbal and written communication skills.
• Well organized with the ability to manage multiple tasks and work to time‑sensitive deadlines.
• Ability to work well independently and in groups.
• Working knowledge with Microsoft Office Programs;
  Excel and Word.

• An Associate’s degree or higher.
• Prior experience with various types of loans (Conv./VA/FHA/USDA).

This is a full‑time position. Office hours Monday – Friday 8:30 am – 5:00 pm and some Saturdays. Evening and weekend work may be required as job duties demand.

Travel using personal vehicle, occasional overnight travel. Valid driver’s license required.

Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.

This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone. Ability to communicate both in person and/or by telephone.

For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.

Note:

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Trustco Bank is an equal opportunity employer. It is the policy of Trustco Bank to afford equal opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.

Entry level

Full‑time

Sales and Management

Banking