Office Assistant 1; NY HELPS

Within the Office of Health Insurance Program's Division of Eligibility and Marketplace Integration, in the Bureau of Consumer Relations & Local District Support, the Office Assistant 1 provides essential clerical support to ensure smooth Medicaid disability review operations. They work in the Medical Evidence Gathering Group (MEGG) within the State Disability Review Unit. Primary duties center on high-volume mail operations-including opening, logging, sorting, and distributing incoming medical evidence and sending outgoing unit notices-and maintaining unit supply inventories, specifically ordering and stocking paper, toner, and scanner maintenance kits to keep office equipment running without disruption.

Additionally, the role performs routine data entry to log application details and incoming records using Client Identification Numbers (CIN), answers incoming telephone calls, and assists with general administrative tasks across the unit.

Within the Office of Health Insurance Program's Division of Eligibility and Marketplace Integration, in the Bureau of Consumer Relations & Local District Support, the Office Assistant 1 provides essential clerical support to ensure smooth Medicaid disability review operations. They work in the Medical Evidence Gathering Group (MEGG) within the State Disability Review Unit. Primary duties center on high-volume mail operations-including opening, logging, sorting, and distributing incoming medical evidence and sending outgoing unit notices-and maintaining unit supply inventories, specifically ordering and stocking paper, toner, and scanner maintenance kits to keep office equipment running without disruption.

Additionally, the role performs routine data entry to log application details and incoming records using Client Identification Numbers (CIN), answers incoming telephone calls, and assists with general administrative tasks across the unit.

Within the Office of Health Insurance Program's Division of Eligibility and Marketplace Integration, in the Bureau of Consumer Relations & Local District Support, the Office Assistant 1 provides essential clerical support to ensure smooth Medicaid disability review operations. They work in the Medical Evidence Gathering Group (MEGG) within the State Disability Review Unit. Primary duties center on high-volume mail operations-including opening, logging, sorting, and distributing incoming medical evidence and sending outgoing unit notices-and maintaining unit supply inventories, specifically ordering and stocking paper, toner, and scanner maintenance kits to keep office equipment running without disruption.

Additionally, the role performs routine data entry to log application details and incoming records using Client Identification Numbers (CIN), answers incoming telephone calls, and assists with general administrative tasks across the unit.

There are no minimum education or experience requirements for this title. Candidates interested in this opportunity are encouraged to apply.

Reassignment or Transfer:
Current New York State employee with permanent or contingent permanent, competitive status as an Office Assistant 1, Grade 6, OR a New York State employee with one year or more of permanent or contingent permanent, competitive, service in a title at or above Grade 4, and deemed eligible for transfer to Office Assistant 1, Grade 6, under Section 70.1 of the Civil Service Law.

Preferred Qualifications:

Preferred candidates will have professional experience in public health insurance programs, including New York’s Medicaid, Medicare and/or Child Health Plus. Preferred candidates will also have excellent verbal and written communication skills;…