Assistant To RAP Coordinator

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COCC Administration MANAGEMENT Albany, NY, US

$67,126.00 Annually

ASSISTANT TO THE RENTAL ASSISTANCE PROGRAM COORDINATOR

(Albany Housing Authority)

Under the general direction of the Department Head , this position is responsible for assisting in the development, implementation, coordination, and monitoring of Housing Programs and related initiatives. The incumbent assists in the application and enforcement of policies regarding eligibility criteria and the operations ofall Housing Programs administered by the Albany Housing Authority. The position monitors the work of subordinates in the investigation of applicants and the case maintenance of initial and ongoing eligibility for Assisted Housing programs.

The incumbent prepares various reports required by the New York State Division of Housing and Community Renewal and the U.S. Department of Housing and Urban Development, and other oversight agencies and monitors the accuracy of the HUD reporting and program data. Supervision over others is typical of this class.

• Provides day to day assistance to staff in interpreting and applying housing laws, rules, regulations, policies, and procedures;
• Assists in coordinating the continued in-service training of departmental staff regarding rental subsidies, special leasing programs, tenant certification and eligibility requirements, budget allocations, program compliance, and automated housing-management systems;
• Participates in interpreting existing policies and procedures issued by the U.S. Department of Housing and Urban Development and other applicable oversight agencies and assists with revising departmental procedures in accordance with policy revisions issued by HUD or other entities exercising control over the programs;
• Reviews certifications and supporting documentation to determine compliance with Internal Revenue Service regulations for Low-Income Housing Tax Credit properties and other applicable program requirements;
• Assists in the preparation of reports and recommendations regarding Housing Program leasing operations and tenant-selection policies, as well as other specific reports on funding, utilization, occupancy status, and program performance;
• Monitors enforcement and the consistent application of regulations and policies of the Authority;
• Prepares statistical materials, charts, summaries, and management reports;
• May present and prepare written informational materials to public service agencies and landlords and may provide program information to applicants, participants, residents, property owners, and community partners;
• Enters, reviews, verifies, and retrieves information in an automated information system;
• Coordinates and monitors customer-service activities to ensure that inquiries and complaints from applicants, participants, residents, property owners, and members of the public are addressed accurately, professionally, and timely;
• Assists with overseeing the processing of new admissions, voucher issuances, participant briefings, Requests for Tenancy Approval, moves, portability cases, special-purpose vouchers, and other assigned housing actions;
• Monitors staff workloads, assignments, processing timelines, and outstanding actions to promote the timely and accurate completion of program activities;
• Reviews applicant and participant files, certifications, calculations, and supporting documentation for accuracy, completeness, and compliance with applicable program requirements;
• Assists staff with resolving complex eligibility, occupancy, leasing, subsidy, portability, and participant-account matters and refers matters requiring higher-level review to the Department Head;
• Coordinates with inspection staff to request and track initial, move, complaint, quality-control, and other required inspections and to address inspection-related holds, failures, abatements, and follow-up actions;
• Assists with monitoring leasing, utilization, payment, certification, inspection, and reporting deadlines and identifies cases requiring corrective action or supervisory follow-up;
• Monitors the accuracy and timely submission of HUD forms, program data, and required reports and assists with researching and correcting system errors, rejected records, and data discrepancies;
• Assists in…