Education Program Assistant 1, Education Program Assistant Trainee ; NY HELPS), Box OP

Duties Description
The New York State Education Department’s (NYSED) Office of the Professions (OP) is seeking to fill an Education Program Assistant 1 (EPA
1) position in the Office of the State Boards for Dentistry, Chiropractic & Optometry. The EPA 1 will perform a variety of activities in a team environment to provide support for a variety of functions connected to the licensure and regulation of professions licensed pursuant to Title VIII of the Education Law. Under the supervision of the Assistant in Professional Education, the duties include, but are not limited to, the following:

• Perform assigned tasks for licensure, registration and audits using Content Manager and OP Admin.
• Provide service and triage for more complex phone and email inquiries, and serve as back-up for front line service for staff absences.
• Perform administrative tasks and on-site staffing duties for Board meetings as assigned; work with Executive Secretary on Board matters for assigned professions.
• Process applications for CE sponsorship applications and course approvals as assigned.
• Perform duties for staff travel pre-approvals.
• Attend to additional administrative and technology needs for the office as requested.
• Assist with staff training as assigned.

Duties Description
The New York State Education Department’s (NYSED) Office of the Professions (OP) is seeking to fill an Education Program Assistant 1 (EPA
1) position in the Office of the State Boards for Dentistry, Chiropractic & Optometry. The EPA 1 will perform a variety of activities in a team environment to provide support for a variety of functions connected to the licensure and regulation of professions licensed pursuant to Title VIII of the Education Law. Under the supervision of the Assistant in Professional Education, the duties include, but are not limited to, the following:

• Perform assigned tasks for licensure, registration and audits using Content Manager and OP Admin.
• Provide service and triage for more complex phone and email inquiries, and serve as back-up for front line service for staff absences.
• Perform administrative tasks and on-site staffing duties for Board meetings as assigned; work with Executive Secretary on Board matters for assigned professions.
• Process applications for CE sponsorship applications and course approvals as assigned.
• Perform duties for staff travel pre-approvals.
• Attend to additional administrative and technology needs for the office as requested.
• Assist with staff training as assigned.

Minimum Qualifications
NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Minimum Qualifications
To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are:

• Education Trainee 1, NS (equated to SG-11):
  Two years of experience performing a variety of activities in support of developing, implementing, regulating, and maintaining programs by developing historical…