Partnership Specialist

The Partnership Specialist is responsible for managing a portfolio of strategic partnerships and alliances across industry verticals. The goal of this position is to help Excelsior grow inquiries, enrollments, credit taking, and revenue through established strategic relationships. In this role, the Partnership Specialist promotes Excelsior University as a leader in distance learning to partners and students at a B2B and B2C level facilitating and executing recruitment events, engagements, communication, and marketing initiatives for a designated portfolio of partners.

This position requires working frequently with prospective students with the goal of delivering qualified inquiries and assisting students through the admissions pipeline. The Partnership Specialist will also assist the Partnership Development team members with supporting other partners and students outside of their designated portfolio, as necessary. The candidate will report to the Director of Partnership Development, work closely with other members of the Strategic Partnerships and Alliances team, interact with other Excelsior University departments and staff members, and be able to work independently and as part of a team to help successfully achieve inquiry, enrollment, credit taking, and revenue goals and objectives.

This position requires regional and national travel, including weekends and overnight.

• Assist in coordinating, executing, and supporting the team and university strategic plan, under the oversight of the Director of Partnership Development.
• Actively seek opportunities to promote Excelsior and engage existing partners through relationship building, site visits, webinars, presentations, and other forms of outreach, engagement, and marketing with the focus of generating inquiries, enrollments, credit taking, and revenue.
• Identify process refinements and strategies to improve student experience and heighten the level of customer service being delivered to partnership students and/or partners. Identify specific needs of prospective students and triage student issues to appropriate parties.
• Engage with partner contacts to identify and organize recruiting and engagement events, both face-to-face and virtual, such as education fairs, benefits fairs, transfer fairs, webinars, direct enrollment events, and other prospective student facing engagements.
• Prepare presentations, webinars, and content for presenting to partner contacts and students on Excelsior University programs, products, and services.
• Engage with partners and students via social media, newsletters, direct mail, email campaigns and/or other communication vehicles as per Excelsior guidelines and best practices.
• Generate inquiries that are a good fit for Excelsior.
• Provide support to students and work collaboratively with Strategic Partnerships and Alliances team members and Excelsior staff, as necessary, to assist students through the admissions and advising pipeline.
• Upon qualifying the student inquiry, provide unofficial evaluations to partnership students to assist with conversion to enrollment.
• As an Account Manager, the Partnership Specialist builds and manages relationships with various stakeholders representing designated partners and acts as a point of contact and advocate.

• Bachelor's degree from a regionally accredited institution.
• At least one year in a related role such as sales, account management, marketing, admissions, recruiting, or business development.
• The drive for success in inquiry, enrollment, credit taking, and revenue generation and building successful partnership programs.
• Project management skills and the ability to manage multiple tasks and priorities effectively.
• Demonstrate creativity, enthusiasm, and openness to innovation.
• Ability to master a wide body of knowledge and information.
• Interpersonal, oral, written communication, and presentation skills.
• Organizational, analytical, decision making, and problem-solving skills.
• Ability to review/prepare accurate detailed documents.
• Proficient computer literacy and willingness to learn new applications, Knowledge of Microsoft Office products required. Knowledge…