Senior Member Advocate — Escalations & FCR
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-01
Listing for:
Broadview FCU
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A financial institution in Albany, NY is seeking a Sr. Call Center Representative who provides exceptional member service in a contact center environment. The successful candidate will possess strong problem-solving skills and the ability to manage various member inquiries efficiently. Candidates with at least two years of relevant experience and proficiency in banking technologies are encouraged to apply.
This role offers a starting compensation of $30 per hour along with a competitive benefits package.
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Position Requirements
10+ Years
work experience
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