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Customer Success Lead - Enterprise Accounts
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-02
Listing for:
Coinbase
Full Time
position Listed on 2026-01-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading cryptocurrency platform is seeking an experienced leader to improve customer experience. The role requires managing operational initiatives, handling escalations, and collaborating across teams. Candidates must have significant experience in customer account management and knowledge of blockchain technology. This position is based in Albany, NY, with a competitive salary range of $96,305 to $113,300, plus benefits.
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