More jobs:
Public Sector Customer Success & Revenue Advocate
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-17
Listing for:
Lumen
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading telecommunications company is seeking a Customer Engagement Advocate II to manage sales and support for complex communication products. The ideal candidate will have at least 3 years of experience in a customer-facing role within telecommunications. Key responsibilities include serving as the single point of contact for post-sale activities, managing customer relationships, and collaborating with internal teams to achieve sales objectives.
Strong communication and negotiation skills are essential, along with a solid understanding of IP products and services. The position is based in Albany, New York.
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