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Hybrid Call Center Specialist - Medicaid

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Hybrid Call Center Specialist - Medicaid Support
Location: City of Albany

TEKsystems is seeking a Call Center Representative in Albany, NY for a contract-to-hire role. The position offers a hybrid schedule: 3 days remote, 2 days in office, with a $20/hour pay rate and a Monday–Friday 9am–6pm workday.

You will support Medicaid providers by answering enrollment and billing questions, document interactions in the CRM, and follow established procedures. The ideal candidate has 2 years of call center experience, MS Office proficiency, and excellent communication skills.

The Hybrid Call Center Specialist
- Medicaid Support role at TEKsystems is now open for applications in City of Albany, NY, United States.

We would love to welcome a new Hybrid Call Center Specialist
- Medicaid Support to our group in City of Albany, NY, United States.

For the Hybrid Call Center Specialist
- Medicaid Support position at TEKsystems, we are reviewing applications now.

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