Customer Care Specialist - Call Center & Paratransit
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Capital District Transportation Authority (CDTA) is seeking a CSR-Call Center Representative to handle inbound calls, answer questions about services, fares, and schedules, and assist with paratransit reservations. The position requires strong customer service skills and familiarity with CDTA service areas.
The ideal candidate will be able to multitask, navigate various software, and maintain confidentiality.
This role, Customer Care Specialist
- Call Center & Paratransit at Capital District Transportation Authority, could be your next opportunity.
We appreciate your interest in this position.
Join Capital District Transportation Authority and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Care Specialist
- Call Center & Paratransit role at Capital District Transportation Authority, based in City of Albany, NY, United States.
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