Paratransit Reservations Call Center CSR
Listed on 2026-10-18
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Call Center / Support
CDTA in Albany, NY is hiring a CSR-Call Center Representative to answer incoming calls, provide information on services, fares, programs and paratransit reservations.
The role requires a high school diploma, at least one year in customer service, strong communication, multitasking, and proficiency with Word, Excel, Outlook and internet-based programs. Bilingual is a plus; shifts include Thu-Mon and Sat-Wed.
As a Paratransit Reservations Call Center CSR (Albany), you will play an important part at Capital District Transportation Authority-CDTA in West Albany, NY, United States.
All applications are reviewed carefully by our team.
The position is based in West Albany, NY, United States.
This opportunity is part of our work in Human Resources, Sales.
The advertised compensation is 32.000 - 34.000.
We aim to respond to suitable candidates as soon as possible.
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