Dental Receptionist​/Front Desk Coordinator

Front Desk / Patient Coordinator (Full-Time)

Be the welcoming face of our pediatric dental practice!

If you're organized, friendly, and passionate about providing excellent service to families, this is the perfect opportunity to build your career in dental administration - plus, enjoy a $1,000 sign-on bonus!

• $23.00 - $26.00 per hour (based on experience)
• $1,000 Sign-On Bonus
• Quarterly performance bonuses
• Annual reviews with promotion opportunities

• 401(k) retirement plan
• Health, dental, vision, and life insurance
• FSA and HSA accounts
• Paid time off (PTO)
• Employee referral bonus program
• Staff discounts

• Full-time | Monday - Friday | 9:00 AM - 5:00 PM
• In-person role based at our Albany, NY office

• Greet patients and families with warmth and professionalism
• Check in patients, collect forms, and update health records
• Verify insurance coverage and explain benefits
• Schedule, confirm, and follow up on appointments
• Review treatment plans and assist with financial coordination
• Manage front office operations and maintain smooth patient flow
• Answer phone calls, respond to inquiries, and assist with referrals
• Send appointment reminders and recall notices

• 1+ year of dental front office experience required
• Experience with dental software (Dentrix preferred)
• Excellent communication and multitasking skills
• Friendly, calm, and professional—especially with children and families
• High school diploma or equivalent required
• Spanish-speaking is a must
• Must be able to commute or relocate to Albany, NY

At Pediatric Dentistry of Albany, we combine expert pediatric care with a welcoming, family-friendly atmosphere. As our Patient Coordinator, you'll play a vital role in creating a great first impression and ensuring every visit is smooth and stress-free - for parents and kids alike.

Ready to grow your front desk career in a supportive, upbeat environment? Apply today and make a lasting difference with us!