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Assistant Director-Financial Aid

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Inside Higher Ed
Full Time position
Listed on 2026-01-12
Job specializations:
  • Education / Teaching
    Education Administration
Salary/Wage Range or Industry Benchmark: 48000 - 50000 USD Yearly USD 48000.00 50000.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

Assistant Director of Financial Aid – Inside Higher Ed

Duties And Responsibilities
  • Administer Title IV program(s) for the university, including awarding, verification, and assisting in reconciliation in collaboration with other units of the University and Common Origination and Disbursement (COD).
  • Ensure compliance with all Federal Title IV regulations, develop and maintain policies and procedures.
  • Work in collaboration with the Associate Directors and Director to prepare for and engage in the annual A-133 audit.
  • Responsible for remaining up-to-date with changes in regulation as well as interpreting and implementing those regulations within assigned program(s).
  • Responsible for communicating all changes, related to assigned program(s), to all stakeholders.
  • Responsible for creating and maintaining process flows for assigned program(s).
  • Work to promote academic success, increase retention, decrease time toward graduation, and improve the overall educational experience of students.
  • Support the development of the whole student by providing excellent customer service and resolution of issues through telephone, email, virtual meetings, and preparation of written correspondence for financial aid.
  • Serve as an information resource for all incoming students, transfers, and re-entering students as well as internal staff.
  • Assist with developing, revising, and updating processes of financial aid related to Title IV program administration along with creating and/or editing any required forms and publications.
  • Participate in professional development.
  • Engage in and support the development and administration of Student Financial Services.
Qualifications
  • This position requires a Bachelor's degree and a minimum of 2 years of experience in a financial aid or related student service administration.
  • Candidate must demonstrate experience in student financial aid regulations, financial aid software and proficiency with Microsoft Word & Excel.
  • Strong communication skills, attention to detail and strong problem solving skills are essential.
Preferred Qualifications
  • The ideal candidate will have experience with Power

    FAIDS financial aid management system and demonstrate an interest in promoting distance learning higher education to a diverse adult student population.

Salary: $48,000.00 – $50,000.00.

Application Information:
If you have problems with online submission, please call .

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. AA/EOE/ADA

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Education and Training
Industries
  • Online Audio and Video Media
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