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IT Trainer / ICT Teacher

PeopleSoft Training Developer​/Instructor

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: MIT RESOURCE
Apprenticeship/Internship position
Listed on 2026-01-01
Job specializations:
  • Education / Teaching
    IT Trainer / ICT Teacher
  • IT/Tech
    IT Trainer / ICT Teacher
Job Description & How to Apply Below
Position: PeopleSoft Training Developer / Instructor
Location: City of Albany

Company Description

Job Description

We are looking for an experienced People Soft Training Developer / Instructor who possesses a professional attitude, can adapt quickly to change, and can quickly learn requirements, system configurations, and business processes to train Retirement staff.

The Training Developer / Instructor will be required to create and update training presentations, record and edit transaction simulations, and build training data in the training environment, as necessary.

Experience using Oracle User Productivity Kit (UPK) to create training transaction simulations is required. Proficiency with assigned People Soft module(s) and related People Soft functionality is a must. Previous classroom training delivery experience with the assigned People Soft module(s), and strong facilitation / presentation skills are required.

  • Develop training on assigned People Soft module(s), which will include job aids, Online Help transaction simulations, and participant guides.
  • Manage the Oracle User Productivity Kit (UPK) recording and editing process, including status reporting.
  • Deliver classroom training courses to identified students.
  • Participate in all assigned Train-the-Trainer and Training Pilot sessions.
  • Confirm course materials have been delivered and classroom devices work prior to the start of class.
  • Track course attendance and communicate back to the Outreach & Change Management team daily.
  • Administer course satisfaction surveys at the end of each class.
  • Document open questions / parking lots items / feedback during and after class, and work with Outreach & Change Management and Business Process Teams.
  • Communicate course outcomes / issues and provide feedback to Training Lead during scheduled Status Meetings and/or by email.
  • Promptly report any technical problems to Training Leads, Facilities Manager, or call the IT Help Desk directly.
  • Assist with other duties as assigned or as directed.
    • Qualifications

    • At least 3 years of experience with People Soft, preferably with Customer Relationship Management, Human Capital Management, or Interaction Hub.

    • At least 2 years of experience using Oracle User Productivity Kit (UPK) to develop training / support materials.

    • At least 5 years of experience developing technical training for adult learners on tools or systems.

    • At least 5 years of experience delivering training to adult learners.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

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