Homeless Services Representative ; NY HELPS

Homeless Services Representative 1 (NY HELPS)

Homeless Services Representative 1 (NY HELPS) role at NYS Office of Temporary & Disability Assistance

2 days ago Be among the first 25 applicants

$66,951.00/yr - $85,138.00/yr

Perform inspections of shelters and other district activities related to the provision of service for individuals that are homeless; assess the physical plant of shelters including health, sanitation and safety standards; review programmatic requirements including, but not limited to, resident rights and services, admission/discharge policies, staffing, food service, child care, recreation, and record management.

• Review inspection reports and conduct follow‑up inspections, when required by regulations.
• Prepare written reports and findings regarding all inspections.
• Investigate complaints and conduct follow‑up inspections, where warranted.
• Review Serious Incident Reports and conduct follow‑up where warranted.
• Provide technical assistance to shelter operators.
• Examine and approve shelter operational plans.
• Review and approve applications and reapplications for shelter certification.

Non‑competitive Qualifications (NY HELPS Program)

• Six years of experience managing, supervising, monitoring, or inspecting facilities, including homeless shelters, child care, foster care, adult residential care, or child and adult protective care settings to ensure compliance with applicable regulations; or in the development and administration of homeless programs or residential facility activities for low‑income families or individuals.
• Associate degree may substitute for two years of experience; bachelor’s degree – four years; master’s – five years; doctorate – six years.

Competitive Qualifications

• Eligible for a lateral transfer or transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title.
• OR reachable on the appropriate eligible list in Albany.

A full‑time, permanent appointment will be made. Statewide travel is required. Mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States.

Telecommuting up to 50% may be available in accordance with The Office of Temporary and Disability Assistance policy and can be discussed during the interview.

Interested applicants, please send an email with your resume to job postings.gov and reference posting #25-213. DO NOT REFERENCE THE VACANCY R.

NYS OTDA seeks to promote a diverse workforce that represents the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. In alignment with New York State’s Executive Orders 187 and 31, OTDA is committed to advancing diversity, equity, inclusion, and accessibility by fostering an inclusive workplace.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  General Business
• Industries:
  Government Administration

Referrals increase your chances of interviewing at NYS Office of Temporary & Disability Assistance by 2x