Retirement System Examiner ; SG-Item
Listed on 2026-10-11
-
Government
Government Administration -
Administrative/Clerical
Clerical, Government Administration
Location: City of Albany
Occupational Category Clerical, Secretarial, Office Aide
Salary Grade 12
Bargaining Unit ASU - Administrative Services Unit (CSEA)
Salary Range From $52694 to $64321 Annually
Employment Type
Full-Time
Internship No
Jurisdictional Class Competitive Class
Travel Percentage 0%
Workweek Mon-Fri
WorkdayFrom 8 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? Yes
Telecommuting allowed? Yes
County Albany
Street Address 110 State Street
150 Broadway/ 800 North Pearl Street
City Multiple
State NY
Duties Description Perform a variety of tasks related to the processing and maintenance of member and employer applications and data in the New York State and Local Retirement Systems. Develop familiarity with the laws, rules, regulations, legal opinions, and established written procedures of New York State and Local Retirement Systems; interpret the Retirement and Social Security Law and communicate complex benefit information to systems members;
determine eligibility and benefit payments; perform high level complex calculations that have long-term fiscal implications for retirees and the Retirement Systems; answer telephone inquiries and respond to correspondence and emails from employers, members, pensioners, beneficiaries, and others; prepare various written materials and reports; provide technical direction and assistance to staff and others; and you may train, mentor, and supervise lower-level clerical staff.
These positions exist within the following worksites:
- 110 State Street, Albany, NY 12236
- 150 Broadway, Menands, NY 12204
- 800 North Pearl Street, Menands, NY 12204
These positions exist within the following bureaus:
- Benefit Calculations & Disbursement Services (BCDS)
- Benefit Information Services (BIS)
- Disability Services (DISB)
- Member & Employer Services (MESB)
- Pension Integrity (PIB)
Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
Civil Service examinations are not required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.
Non-Competitive Qualifications for appointment under the NY HELPS Program:
- Two (2) years of experience performing at least one of the following tasks: reconciling accounts, calculating payments, collecting and analyzing statistics and information, or explaining policy or benefit information to the public.
- An associate’s degree (or higher) can be substituted for two years of the required specialized experience.
Competitive
Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, or eligible to transfer to this title under Section 70.1 of the Civil Service Law.
For 70.1 transfer to Employees Retirement System Examiner 2, SG-12, you must have one year of permanent competitive, or 55-b/55-c service in an approved title.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website:
Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
Non-Competitive promotion (NCP) qualifications:
You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Employees Retirement System Examiner 1 (full journey level, SG-9).
NCP notes:
If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.
Additional Comments Preferred Qualifications/Knowledge, skills, and abilities:
- Ability to prepare, understand and interpret written materials.
- Ability to use office equipment such as computers, photocopy equipment, etc.
- Excellent interpersonal skills both over the telephone and in-person.
- Ability to perform tasks accurately with attention to detail and within specific time frames.
- Ability to work independently and in a team environment.
- Good organizational and problem-solving skills.
- Adaptable to interruptions and changes in work routine.
- Ability to perform complex mathematical calculations as necessary.
- Ability to contribute to an inclusive and diverse work environment.
Telecommuting:
The Office of the New York State Comptroller (OSC) supports…
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