Clinical Operations Manager

Clinical Operations Manager – Inside Higher Ed

The Clinical Operations Manager oversees clinical partnerships to ensure high-quality placement opportunities for nursing students. This role manages partner relationships, identifies new clinical sites for all nursing programs, ensures compliance with accreditation standards, and supports student and instructor onboarding.

Working closely with academic and healthcare partners, the manager promotes the nursing program, coordinates clinical assignments, and ensures alignment with curriculum and regulatory requirements. Travel to clinical sites and strong communication and organizational skills are essential.

• In collaboration with campus colleagues and leaders, cultivate and maintain strong collaborative relationships with current clinical partners for students to successfully complete clinical rotations. This involves regular communication and site visits to clinical partners.
• Coordinate and attend healthcare‑related events including annual clinical consortium meetings and other related activities.
• Maintain knowledge and understanding of Excelsior’s nursing programs curriculum and program offerings, and clearly articulate them to stakeholders.

• Research and identify potential new clinical partners that align with the nursing program’s needs and standards. Work with university enablers to identify healthcare facilities that offer relevant clinical experiences to students based on geographic reach and program requirements.
• Initiate and develop new partnerships with healthcare facilities, including outreach, proposal development and negotiation of agreements to establish clinical placements.
• Conduct needs assessment with clinical partners to understand their requirements regarding student placements.
• Position requires travel to current and prospective clinical sites.

• Ensure all clinical partners meet accreditation and regulatory standards required by the nursing programs. Review agreements, documentation and site evaluations to maintain compliance.
• Address any issues or challenges that arise with clinical partners such as logistical concerns or compliance issues, requiring effective communication and problem‑solving skills to maintain positive relationships.
• Request units and submit required documents to clinical partners.
• Attend partnership events.

• Promote the nursing program and its students within the healthcare community to enhance visibility and reputation. Advocate for students’ clinical education needs and showcase successful partnerships.

• Maintain student and clinical instructor database in Castlebranch.
• Oversee student and clinical instructor onboarding requirements.
• Support the student phone line for clinicals as well as the clinical inbox for students.
• Prepare, document, and track clinical and practice experience assignments.
• Work with the team and other departments to ensure policies and procedures are followed.
• Other duties as assigned.

The hiring salary range for this position is $60,000.00 – $64,000.00. The hiring salary range above represents the University’s good faith estimate at the time of posting.

Exilesior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance.

Application Information:
If you have problems with online submission, please call . Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. AA/EOE/ADA.