Field Service Rep

B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety.

Responsible for installation and service of B Braun products across the U.S. and Canada.

• Maintain product by way of inspections, testing and re-certifying durable medical equipment according to manufacturer’s guidelines.
• Test and calibrate components and equipment following manufacturer’s manuals and troubleshooting techniques, using hand tools and measuring devices.
• Follow proper protocols for handling clean/dirty equipment, decontamination of equipment and preparation for redistribution and record keeping.
• Complete repairs onsite at customer location.
• Utilize the preferred software for entering Work Order and Non-Work Order activities on a daily basis.
• Provide technical support to customers for any product issues.
• Interface with various computer programs to complete repair and install orders.
• Perform preventative and routine maintenance as scheduled.
• Provide extensive service/repair training to staff on a regular basis.
• Troubleshoot and identify problems by electronic testing equipment.
• Determine backup components to be maintained in stock.
• Stay up to date on the latest products and repair techniques.
• Keep accurate records of all maintenance or service performed and maintain timely trip reports.
• Attend company in-service education classes.
• Log all activities into the preferred database.
• Keep track of all travel receipts and comply with all company policies regarding expensed items.
• Travel weekly to assigned location.

• AA in Electronics or Electronic Technology.
• Must have IV pump experience.
• Minimum of three years of electronic repair experience.
• Full scope knowledge of electronics as related to the service and maintenance of B Braun instrumentation to the subassembly level.
• Ability to analyze a situation with the information given by the customer and suggest multiple solutions.
• Clear and concise communication skills, effectively conveying B Braun policies and products to customers.
• Must be able to travel overnight 50‑75% of the time.
• Must maintain a valid driver’s license.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.

$30.58–$36.70 per hour.

Schedule:

Monday – Friday 8 AM – 4:30 PM

Location:

Albany, NY

Benefits:
Healthcare, 401(k) plan, and tuition reimbursement.

B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement.

Vaccination & Credentialing:
Employees assigned to healthcare customers may be required to present proof of vaccinations (e.g., COVID‑19, influenza, Hepatitis B) and complete vendor credentialing clearances. Employees must fully comply with the requirements of healthcare customers in their region.

B. Braun offers an excellent benefits package including healthcare, a 401(k) plan, and tuition reimbursement. To learn more about

B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit

Through its “Sharing Expertise®” initiative,

B. Braun promotes best practices for continuous improvement of healthcare products and services.

We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Workplace discrimination is illegal.