Medical Scheduler - Movement Disorders

Medical Scheduler - Movement Disorders (F/T, Days)

6 days ago Be among the first 25 applicants

• Assist all patients that report to the front check‑in desk.
• Greet patients in a prompt, courteous and professional manner.
• Interact with a diverse patient population.
• Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
• elerate insurance information, attend appointments, collect patient co‑pays and other duties as assigned Lafayette the check‑in for scheduled appointments.
• Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.
• Schedule follow‑up appointments and referral as needed when patients exit.
• Communicate professionally and timely objection all parties, including providers, patients, clinical care team, and insurance companies.
• Answer incoming phone calls and direct appropriately to team members.
• Convey professional image by adhering to the established dress code.
• Responsible for the registration and scheduling process for complex patients.
• Update the system with registration, scheduling and insurance information.
• Prepare patient disability and out‑of‑work/school paperwork.
• Discuss financial obligation, explain regulatory forms, and answer patient questions.
• Work in multiple systems during patient‑facing interactions and telephone call receipts to complete accurate registration and support the clinical workflow.
• Understand the practice and hospital strategic plan.
• Support plans, policy and procedures, and initiatives within the scope of the department expectations and role.
• Represent AMC and support the ideals and principles of the department, the practice, the hospital, and the center.
• Exemplify Albany Med CARES guiding principles.
• Champion an optimal patient experience.
• Promote patient and employee safety as a top priority.
• Promote a safe environment and promptly report issues.
• Understand patient safety goals.

• High School Diploma / G.E.D. – required.
• 2–3 years of office experience or one year of related experience in a medical practice – preferred.
• Experience using an electronic health record and Microsoft Office – plus.
• Excellent customer service skills.
• Ability to multi‑task in a high patient volume unit.
• Ability to learn and utilize resources.
• Strong time‑management skills.
• Ability to review information and Kerry正确 conclusions.
• Good judgement and ability to problem‑solve; escalating issues as needed.
• Strong teamwork skills and work ethic.

• Standing – Occasionally
• Walking – Occasionally
• Sitting – Constantly
• Lifting – Rarely
• Carrying – Rarely
• Pushing – Rarely
• Pulling – Rarely
• Climbing – Rarely
• Balancing – Rarely
• Stooping – Rarely
• Kneeling – Rarely
• Crouching – Rarely
• Crawling – Rarely
• Reaching – Rarely
• Handling – Occasionally
• Grasping – Occasionally
• Feeling – Rarely
• Talking – Constantly
• Hearing – Constantly
• Repetitive Motions – Frequently
• Eye/Hand/Foot Coordination – Frequently

• Extreme cold – Rarely
• Extreme heat – Rarely
• Humidity – Rarely
• Wet – Rarely
• Noise – Occasionally
• Hazards – Rarely
• Temperature Change – Rarely
• Atmospheric Conditions – Rarely
• Vibration – Rarely

Department/Unit: HBD – Neurology Movement Disorders

Work Shift:

Day (United States of America)

Salary Range: $40,495.10 – $52,643.64

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Health Care Provider

Industries:
Hospitals and Health Care

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIP Podcast Protection Health Information and other information regulated by Federal and New York State statutes. Workforce members高速 are expected to ensure that access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties.

Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Medical Center!