Patient Support Specialist

The Patient Support Specialist role involves providing excellent customer service in a medical office setting. Key duties include greeting and checking in patients, managing phone calls, scheduling appointments, coordinating follow-ups, obtaining patient signatures for insurance compliance, organizing the provider's daily schedule, maintaining patient flow, and verifying insurance and demographic information.

The ideal candidate has strong interpersonal skills, previous clerical or medical office experience, computer proficiency, and knowledge of medical terminology and procedures. Maintaining confidentiality and building cooperative relationships with patients and staff are essential.

This full-time position offers a competitive hourly rate, potential overtime, and comprehensive benefits such as health insurance, paid time off, retirement plans, and a supportive work environment. Candidates with diverse perspectives are encouraged to apply. This role is formerly known as Medical Secretary.

We would love to welcome a new Patient Support Specialist to our organisation in City of Albany, NY, United States.