Career Center Manager

Job Responsibilities

Training Responsibilities:

• Develops content, curriculum and facilitates training classes for Environmental Services Department and Patient Services Associate's including group classes, one to one training and spot training.
• Updates Policies and Procedures for cleaning and in-services staff.
• Monitors effectiveness of departmental training by rounding on employees and making operational observations.
• Responsible and accountable for ensuring the management team's continuing education stays up to date.
• Facilities safety training for staff ensures compliance with client and Aramark safety programs, serves as point of contact for safety related claims and issues.
• Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers.
• Provides effective feedback to both employee and the management team.
• Demonstrates professionalism and courtesy when answering/responding to all calls and requests.
• Ensures employees comply with JCAHO, OSHA, Aramark, hospital, and infection control.
• Provides employees with checklists, guidebooks, or other training material to ensure proper procedures and processes are followed.
• Assists in enhancing productivity and efficient operations of the department.
• Demonstrates commitment to professional growth and competence by adherence to policies.

Recruitment Responsibilities:

• Manage full-cycle recruiting for hourly Food Service and Environmental Services roles, from strategy, attracting talent to onboarding and facilitating orientation.
• Evaluate external candidates using various sourcing methods and recruiting techniques.
• Monitor applicant flow and requisition activity in the ATS (SAP Success Factors), identifying opportunities for recruitment marketing strategies (e.g., programmatic ads, sponsored jobs, job description optimization, community outreach).
• Conduct weekly calls with hiring managers and HRM to review pipeline activity, assess requisition health, and influence action.
• Lead talent community engagement efforts, maintaining communication with both active and passive candidates to build awareness and promote the employer brand.
• Supports hiring events and attends job fairs.
• Maintain integrity of data in recruiting database and produce ad hoc recruiting reports as necessary.
• Handles payroll and benefits questions/issues.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Ideal candidates will possess a Bachelor's degree, plus a minimum of 2 years of management and training experience dealing with an hourly and salaried population.

• Healthcare experience AND/OR contract management experience preferred.
• Environmental Services and/or Facilities background is preferred.
• A strong understanding of LEAN principles and practices is highly preferred.
• Organizational Development background preferred.
• Strong customer orientations is required for success in this position.
• Will be skilled in directing and motivating the staff; have knowledge of infection control techniques.
• Provide effective oral and written communication skills, having the ability to work well with others at all levels.
• Must have detailed organization and prioritizing skills with the ability to train; teach, demonstrate and follow-up on all assignments, when necessary.
• Able to define problems, collect data, establish facts, and draw valid conclusions.
• Can interpret and follow technical instructions and complete assignments timely, showing a sense of urgency.
• Talent Acquisition/recruitment or experience hiring for hourly positions is ideal.

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

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