Systems Administrator

Systems Administrator I at Whiteman Osterman & Hanna LLP

Non‑Legal Job Openings

To apply, please save your cover letter and resume together in ONE document as an Adobe Acrobat (.pdf) file, then complete the application and upload your document using the form below.

Office

Location:

Albany, New York

Work Schedule:

This role has hybrid flexibility, allowing 1 remote day per week based on business needs.
Availability:
Must be able to call and occasionally be in person outside normal business hours to troubleshoot urgent issues; may be required to perform evening and weekend maintenance.

Compensation Range: $55,000 - $65,000 annually

You will provide front‑line support to attorneys and staff, including hardware, software, and basic network troubleshooting in a team‑oriented environment.

• Configure, deploy, and install desktop computers, laptops, smartphone devices, printers, monitors, portable data storage devices, and other peripherals.
• Assist with administering and maintaining end‑user accounts, passwords, security groups, and access rights in Windows domain/Active Directory under supervision.
• Provide first‑ and second‑level troubleshooting support for hardware, Windows OS, Microsoft 365, network connectivity, remote access, and legal‑specific software.
• Diagnose routine hardware and software failures, communicate remediation plans to users, and provide timely status updates until resolution.

• Ability to work in a fast‑paced environment, manage multiple tasks, prioritize effectively, and meet deadlines while adjusting to changing priorities.
• Strong organizational and time‑management skills.
• Excellent written and verbal communication skills.

• College degree in Information Technology, Computer Science, or related field and one to three years of industry experience, or an equivalent combination of education, certifications, and experience. Experience in a law firm or professional services environment preferred.
• Strong application support experience with Microsoft Windows 11 and Microsoft 365.
• Technical knowledge of PC hardware and operating systems and a working knowledge of TCP/IP networking, web/cloud applications, and Windows domain environments (including basic Active Directory tasks). Preference for Windows Server 2019 and above and file/print serves.
• Physical requirements:
  
  lift and transport up to 35 pounds; sit for extended periods; inspect and install cables in floors and ceilings; manual dexterity for operating a computer keyboard, mouse, power tools, and other computer components.
• CompTIA A+, Network+, Microsoft 365 Fundamentals, Azure Fundamentals, or comparable entry‑level Microsoft certifications preferred. Additional exposure to Windows Server, networking, or security certifications is a plus.

• Medical
• Dental
• 401(k) with company match and profit‑sharing options
• Generous time off package
• Corporate discounts to various businesses
• Opportunities to support and be active in the community
• And more!

Applications will be accepted on a rolling basis. Please contact with any questions.

Whiteman Osterman & Hanna LLP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals, and in which employment decisions are merit‑based and made without discrimination on the basis of race, creed, color, gender or sex, national origin, disability, sexual orientation, gender identity, age, religion, pregnancy, protected activity, veteran status, marital status, citizenship, genetic information, predisposition or carrier status, or any other characteristic protected by law.