Information Technology Specialist

Position: Information Technology Specialist 2 - Hourly - 10043
Location: City of Albany

Information Technology Specialist 2 - Hourly - 10043

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NYS Office of Information Technology Services provided pay range

This range is provided by NYS Office of Information Technology Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$32.00/hr - $32.00/hr

Description

Within the New York State Office of Information Technology Services, the Information Technology Specialist 2 – hourly will be assigned to Dedicated Support/HESC.

Duties Include, But Are Not Limited To

• Participate in the standard change management process, assist with determining business and technical impact, coordinate the schedule of changes and agency blackout periods and communicating technical changes to client agencies.
• Coordinate ITS and agency testing activities (for which work outside of standard business hours should be expected).
• Work with the Agency Release Manager to review upcoming releases.
• Manage and monitor the Change Advisory Board (CAB) meeting for each agency.
• Notify Patch Testers about the deployment of the Monthly Microsoft Security Updates, 3rd Party Software patches/updates, O365 updates, and Out-Of-Band updates.
• Prepare notifications to the CRMs and/or the Change Advisory Board for changes that will be impactful.
• In consultation with managers, identify staff development needs, develop and update training plans.
• Create reports to track staff progress and provide to management as needed.
• Assist with scheduling and coordinating trainings.

Qualifications

Minimum Qualifications

Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.

OR A bachelor's or higher-level degree in any field and one year of experience in information technology;

OR 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.

OR Two years of professional experience in information technology.

Additional Comments

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS

Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off

• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits

• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

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