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Global Social Support Lead — Crisis & Trust
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-02
Listing for:
Coinbase
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
FinTech, Crypto & DeFi
Job Description & How to Apply Below
Location: City of Albany
A leading cryptocurrency platform is seeking a Head of Social Support to build and lead high-performance teams across social platforms. The ideal candidate has over 6 years of experience in the tech or fintech industry, with a focus on real-time support and crisis communications. This role demands strong leadership and a deep understanding of the crypto ecosystem, along with a data-driven approach to customer interactions.
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