Project Coordinator

Position: Project Coordinator - 10282
Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Under the direction of the Assistant Director of Information Technology Services (ADITS1), M-4, within the Dedicated Support Division, Workers Compensation Board within the Office of Information Technology Services, the Project Coordinator, SG-NS, will be responsible for leading a high performing team of QA testers who perform the full spectrum of testing and specialize in security, accessibility, performance, usability, API testing and artificial intelligence;

meeting project deadlines; delivering modern, high-quality applications for citizens of NYS.
Specific duties include, but are not limited to:

• Standards and Governance:
Establish, maintain, and enforce QA standards, methodologies, and best practices across all projects, ensuring alignment with application design principles, coding standards, accessibility guidelines, and quality benchmarks.

• QA Strategy & Leadership:
Lead the QA team in developing and executing comprehensive testing strategies for new applications and system solutions, ensuring they meet business requirements and align with overall program goals.

• Technical Guidance & Problem Solving:
Provide technical guidance and support to the QA team, leveraging software engineering principles to analyze complex issues, identify root causes, and design effective testing solutions.

• Tool Evaluation & Integration:
Collaborate with the Program Technical Director and Program Architect to evaluate and recommend appropriate QA tools and technologies, ensuring seamless integration with existing ITS infrastructure.

• Project Planning & Execution:
Contribute to the development and execution of project plans, ensuring that QA activities are appropriately integrated into the project lifecycle and aligned with project timelines and budgets.

• SDLC Enforcement & Leadership:
Champion the software development lifecycle (SDLC) and lead the QA team in all requirements validation and acceptance, design review, development testing, and user acceptance testing (UAT) activities.

• Performance & Security Testing Oversight:
Oversee application system performance, load, and penetration testing, ensuring that applications meet performance and security requirements.

• Implementation & Testing Management:
Manage the development and execution of implementation and testing plans for application rollouts, ensuring smooth and successful deployments.

• Communication & Reporting:
Ensure clear and effective technical communication within the QA team and with program management, providing regular status updates, risk assessments, and quality metrics.

• Project Management Alignment:
Ensure all QA team activities align with NYS project management standards, including scope, change, risk, issues, budget, schedule, communication, and quality management.

• Stakeholder

Collaboration:

Collaborate with the Program Director, Business Solutions Director, and OnBoard Technical Program Director to ensure all project deliverables meet WCB requirements and ITS policies.

• Performance Management & Compliance:
Ensure all QA team members perform within project deadlines and budgets, adhering to ITS policies and procedures.

• Team Leadership & Development:
Perform all NYS-required management and supervisory duties, including staff mentoring and development, work assignment and prioritization, training, and identification of professional development opportunities.

Minimum Qualifications

Minimum Qualifications:

• Seven + years of experience managing quality assurance teams supporting multiple large-scale projects and product support initiatives

The following degrees may substitute for the general experience as indicated:

• Associate's degree and six years of experience

• Associate's degree including 15 semester credit hours in computer science and five years of experience

• Bachelor's degree and five years of experience

• Bachelor's degree including 15 semester credit hours in computer science and four years of experience

• Master's degree in computer science or related field substitutes…