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2nd-Shift Enterprise Helpdesk Specialist
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-12
Listing for:
Xerox AG
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
An international technology company based in Albany is seeking an Enterprise Helpdesk Analyst for their 2nd shift operations. This role demands a passion for client support and technical problem-solving skills to enhance client satisfaction. The ideal candidate will have experience with Windows OS, Microsoft 365, and strong communication abilities. Responsibilities include addressing escalated technical issues, managing accounts, and documenting solutions.
A competitive salary and comprehensive benefits are offered.
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