Business Analyst – Albany, NY

Business Analyst

The Business Analyst will support critical program initiatives by gathering business requirements, analyzing workflows, creating data models, and developing business intelligence solutions. This role requires expertise in Cognos, SQL, data modeling, and analytics, along with strong communication skills and domain knowledge in social services or similar fields.

• Gather, analyze, and document complex business requirements and translate them into functional and non-functional specifications.
• Conduct in-depth analysis of business processes, workflows, and data to identify gaps, opportunities, and system enhancements.
• Create, update, and troubleshoot Cognos Framework Manager and Transformer models to support reporting and analytics needs.
• Develop and modify Cognos reports, ensuring accuracy, usability, and alignment with business objectives.
• Perform advanced SQL analysis, including complex queries, multi-table joins, and conditional formatting.
• Test and validate reports, dashboards, and analytics deliverables; lead troubleshooting efforts.
• Document findings, technical details, and recommendations for both technical and non-technical stakeholders.
• Present analytical insights and complex data issues to business partners, leadership, and project stakeholders.
• Collaborate with teams across social services or related fields to align technical solutions with business needs.

• 7+ years experience in business requirements gathering, analysis, and logical solution design.
• 7+ years experience creating and modifying Cognos Framework Manager & Transformer models, including troubleshooting.
• 7+ years experience developing and modifying Cognos reports.
• 7+ years experience with SQL for reporting and analysis, including complex queries and multi-table joins.
• 7+ years experience testing analytics/reporting solutions and documenting complex data issues.
• 7+ years experience working within social services or related fields.
• Bachelor’s Degree required.
• Cognos:
  Framework Manager, Transformer, Report Studio
• SQL: complex joins, analytical functions, formatting
• Data modeling and analytics
• Report and dashboard development
• Requirement gathering and process analysis
• Strong communication and presentation skills

Compensation: $53.61 per hour

Priority Cares Home Services is a New York-based agency dedicated to providing compassionate care to communities across Queens, Brooklyn, Bronx, Westchester, and Staten Island. We offer coordination services for various Medicaid waiver programs, including NHTD, TBI, and PCA. Our experienced team ensures that clients receive top-quality care from their designated caregivers, with ongoing support and information available as needed. We prioritize the comfort and well-being of both clients and caregivers, ensuring that aid/caregivers are paid on time and without hassle.

We are dedicated to delivering compassionate and reliable home care services that empower individuals to live with dignity and independence. Through CDPAP, NHTD, and TBI services, we ensure our clients receive personalized care that promotes well-being and enhances quality of life.

To lead the home care industry in providing comprehensive, person-centered services that enable individuals to thrive in their own homes while fostering greater community support and involvement.

• Compassion:
  We put the well-being of our clients first, ensuring their comfort and care are at the heart of everything we do.
• Independence:
  We support individuals in maintaining control over their lives and decisions through personalized care.
• Respect:
  Every individual is treated with dignity, ensuring that their needs and preferences are prioritized.
• Integrity:
  We uphold the highest ethical standards in care provision, ensuring transparency and accountability.
• Inclusivity:
  We are committed to serving diverse populations and making our services accessible to all.

I was referred to this position by a current employee.

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