Director, Engineering Operations

AtFélix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey.

Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.

We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the Cross Tech Fintech Startups Award.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence.

We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.

We are seeking a visionary, data-driven Director of Engineering Operations to lead, scale, and elevate our foundational technology domains. In this executive leadership role, you will own the strategy, execution, and continuous improvement of our Security, Dev Ops, and Infrastructure functions.

You will act as the bridge between core software development and operational reliability, ensuring our engineering teams can ship high-quality, secure code quickly and safely. The ideal candidate is a strategic leader who balances high-level architecture and organizational design with deep technical empathy for developers.

• Department Ownership:
  Build, mentor, and scale multi-disciplinary engineering teams across Dev Ops, Platform Engineering, Quality Engineering, Infrastructure, and Security Operations.
• Operational Budgeting:
  Manage cloud infrastructure costs (Fin Ops), tooling licenses, vendor relationships, and team budgets to maximize ROI and efficiency.
• Engineering Culture:
  Foster a culture of technical excellence, continuous learning, zero-trust security, and high accountability.

• Platform Engineering:
  Drive the evolution of our developer platform, establishing standard patterns and self-service tools that reduce friction for application developers.
• Deployment Pipelines:
  Architect and optimize robust, automated CI/CD pipelines to achieve frictionless, highly reliable, and continuous deployments.
• Cloud & Edge Infrastructure:
  Oversee scalable, resilient, and cost-effective cloud architecture (GCP required, AWS ) using Infrastructure-as-Code.

• Sec Ops Integration:
  Embed security practices directly into the development lifecycle, including automated vulnerability scanning, container security, and code analysis.
• Compliance & Governance:
  Partner with Legal and Compliance teams to maintain compliance standards (e.g., SOC 2 Type II, ISO 27001, GDPR, PCI).
• Incident Response:
  Co-lead incident preparedness, red team/blue team exercises, and…