Manager Enterprise Infrastructure

Job Description Our Technologies department is growing! We are looking for a Manager, Enterprise Infrastructure, to join the team! This is a full-time position;
Monday-Friday.

Essential Functions include, but are not limited to:

Provides technical leadership for enterprise infrastructure technologies while remaining actively engaged in engineering and operational activities. Serves as the highest-level technical escalation point for complex infrastructure incidents, major outages, and infrastructure recovery efforts. Researches, designs, tests, implements, and continuously improves enterprise infrastructure solutions. Translates business and technical requirements into secure, scalable, and resilient infrastructure designs. Leads infrastructure architecture, engineering, implementation, and lifecycle planning initiatives.

Oversees enterprise routing, switching, wireless, firewall, VPN, SDN, and SD-WAN technologies. Oversees enterprise virtualization, compute, storage, SAN, backup, disaster recovery, and datacenter infrastructure. Develops and maintains infrastructure standards, technical documentation, diagrams, operational procedures, and engineering best practices. Develops and enforces infrastructure security standards in partnership with Information Security. Ensures enterprise infrastructure complies with organizational security standards, regulatory requirements, and industry best practices.

Leads infrastructure implementation projects, maintenance activities, technology upgrades, and hardware lifecycle initiatives. Establishes work priorities and balances operational support, project delivery, and planned maintenance activities. Mentors Infrastructure Engineers, Network Engineers, Network Technicians, and other assigned technical staff. Manages technical relationships with vendors and coordinates support engagements, product evaluations, and infrastructure procurement. Assists the Director with infrastructure budgeting, lifecycle planning, and technology roadmap development.

Monitors enterprise infrastructure health, capacity, and performance, identifying opportunities to improve reliability, automation, operational efficiency, scalability, and resiliency through proactive analysis and continuous improvement.

Maintains current knowledge of enterprise infrastructure technologies, cybersecurity trends, and industry best practices. Provides direct supervision, coaching, mentoring, and performance management for assigned Enterprise Infrastructure staff (6), fostering accountability, professional growth, and technical excellence. Participates in recruiting, interviewing, hiring, onboarding, performance evaluations, employee development, and corrective action in partnership with Human Resources and IT leadership.

Establishes team priorities, assigns work, manages resource allocation, and ensures operational and project commitments are achieved.

Additional Duties:
May be assigned to meet business needs.

Competencies:

Provides technical leadership and subject matter expertise for enterprise infrastructure technologies, driving engineering best practices and serving as the highest-level escalation resource for complex technical issues.  Designs, implements, and maintains secure, scalable, resilient, and highly available infrastructure solutions that support current and future business needs.  Demonstrates advanced expertise in enterprise networking technologies, including routing, switching, wireless, firewalls, VPN, SDN, and SD-WAN, ensuring reliable and secure network operations.  

Evaluates emerging technologies, develops long-term infrastructure strategies, and aligns technology initiatives with organizational goals and operational requirements.  Applies advanced analytical and problem-solving skills to diagnose, resolve, and prevent complex infrastructure issues while minimizing operational disruption.  Provides guidance, coaching, and technical mentorship to Infrastructure Engineers, Network Engineers, Network Technicians, and other technical staff to promote professional growth and engineering excellence. Leads infrastructure implementation projects, technology upgrades, lifecycle initiatives, and maintenance activities while effectively balancing operational priorities, timelines, and resources.  

Develops, maintains, and supports disaster recovery and business continuity strategies, ensuring enterprise systems remain resilient and recoverable during planned and unplanned events.  Builds and manages productive…