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Software Analyst

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: i-Link Solutions
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

Client:
State of NY

Agency:
Office of Addition Services & Supports

Interview :
In-Person

Job Title:
Software Analyst - Expert

Task
-08-15047

Position Duration: 30 Months

Client:
State of NY

Agency:
Office of Addition Services & Supports

Interview :
In-Person

Description

Leading JAD sessions for As-Is/To-Be business processes/use cases. Interviewing stakeholders to document requirements for existing and new applications. Working across all bureaus and units to understand mission‑critical business processes.

Mandatory Qualifications

1 84 Months experience performing analysis by eliciting then analyzing the stakeholder's business needs using a variety of analysis techniques including but not limited to JAD sessions, requirement elicitation sessions, conducting interviews, creating user stories, documenting As Is and To Be documents and diagrams, and converting those into verified and validated functional and non-functional requirements for development. 2 84 Months experience creating and maintaining software development artifacts for communication of requirements, including context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specifications.

3 84 Months experience facilitating requirement workshops, JAD sessions and structured walkthroughs, practicing effective communication to ensure requirements are understood, conveyed, and met. 4 72 Months experience creating test plans/cases, managing defects with development teams, and working with users on User Acceptance Testing. 5 72 Months experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, establishing requirements baselines and managing requirements change control.

6 36 Months experience working on various applications within healthcare including but not limited to patient records, billing and finance, human resources. 7 24 Months Experience with Sales Force – Omni Studio and Public Sector solutions. 8 Salesforce Certified Business Analyst or Salesforce Administrator / Developer certifications. 9 Bachelor's degree in Computer Science, Information Technology

Required Documentation

  • Résumé
  • Copy of Candidate Identification

(i.e., Driver's License/Green Card/Visa and Passport if applicable)

  • Any documents referenced in the above Requested Qualifications

(i.e., professional certifications, degrees, etc.)

i-Link Solutions requires a Bachelor's Degree or its equivalent in Computer Science, Computer Information Systems, Information Systems or a closely related field of study for all positions.

Disclaimer:i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.

EEO/AA/M/F/Vet/Disability

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