Certified Salesforce Software Analyst - HBITS
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-10-15
Listing for:
Greycell Labs Inc
Full Time
position Listed on 2026-10-15
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Location: City of Albany
Job Title:
ON-SITE - Certified Salesforce Software Analyst - HBITS-08-15047
Interview Mode: IN-PERSON
Location:
Albany, NY 12203
Duration:
Long-term (30)
- 84 Months experience performing analysis by eliciting then analyzing the stakeholder’s business needs using a variety of analysis techniques including but not limited to JAD sessions, requirement elicitation sessions, conducting interviews, creating user stories, documenting As Is and To Be documents and diagrams, and converting those into verified and validated functional and non-functional requirements for development.
- 84 Months experience creating and maintaining software development artifacts for communication of requirements, including context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specifications
- 84 Months experience facilitating requirement workshops, JAD sessions and structured walkthroughs, practicing effective communication to ensure requirements are understood, conveyed, and met.
- 72 Months experience creating test plans/cases, managing defects with development teams, and working with users on User Acceptance Testing.
- 72 Months experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, establishing requirements baselines and managing requirements change control.
- 36 Months experience working on various applications within healthcare including but not limited to patient records, billing and finance, human resources.
- 24 Months Experience with Sales Force – Omni Studio and Public Sector solutions.
- Salesforce Certified Business Analyst or Salesforce Administrator / Developer certifications.
- Bachelor’s degree in Computer Science, Information Technology, Information systems or Software Engineering.
Agency:
Office of Addition Services & Supports (OASAS)
Detailed
Job Description:
Expert Software Analyst, who will work with agency unit stakeholders to document and understand existing business processes, specifically in relationship to compliance with applicable regulations and mandated reporting to the state or SAMSHA. This role will define To-Be requirements and processes to support the design and development of new applications in alignment with agency's technology roadmap.
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