Director of Network & Data Center Infrastructure

Department/Unit:
Information Systems & Services

Work Shift:

Day (United States of America)
Salary Range:
$ - $
The Director of Network and Data Center Infrastructure is responsible for the architecture, design, engineering, implementation, security, resilience, and lifecycle management of Albany Med Direct Health System's enterprise network and data center platforms. The role directs physical, virtual, hybrid-cloud, and multi-cloud infrastructure strategy; establishes design standards; oversees operational reliability; and leads technical teams, vendors, contracts, and statements of work. The Director partners with Information Security, application teams, clinical and business leaders, and external service providers to ensure solutions are secure, supportable, cost-effective, interoperable, and aligned with organizational priorities.

• Present architecture decisions, investment options, risks, tradeoffs, and recommendations clearly to executives, governance bodies, technical teams, and customers.
• Build partnerships with clinical, business, application, security, facilities, biomedical, and service-management leaders to translate requirements into resilient and supportable infrastructure solutions.
• Assign accountable design authorities and ensure engineers produce complete documentation, implementation plans, validation plans, operational runbooks, monitoring requirements, rollback procedures, and knowledge-transfer materials.
• Lead, coach, and develop network and data center engineering teams, client server team and datacenter team; establish role clarity, succession plans, cross-training, technical standards, and professional development paths.

• Provide transparent reporting on architecture compliance, capacity, availability, incidents, lifecycle risk, technical debt, project delivery, vendor performance, and roadmap progress.
• Partner with Procurement, Finance, Legal, and vendors on requests for proposal, contracts, licensing, statements of work, service-level expectations, and performance reviews.
• Develop business cases and recommendations for platform consolidation, refresh, migration, renewal, or retirement using cost, risk, capability, supportability, and strategic-fit criteria.
• Maintain technology standards, approved-product lists, lifecycle roadmaps, and exception processes for network and data center platforms.
• Lead rationalization of network, data center, virtualization, monitoring, automation, and management tools to reduce duplication, simplify support, improve security, and optimize licensing and operating costs.

• Review cloud and data center designs for architectural fit, operational readiness, security, financial sustainability, and exit or portability considerations.
• Oversee hybrid-cloud network architecture, cloud landing-zone connectivity, routing, segmentation, DNS, identity integration, monitoring, egress control, and resilient connectivity.
• Establish workload-placement criteria based on clinical and business criticality, data sensitivity, latency, availability, recovery, integration, performance, operational support, and cost.
• Define secure connectivity and integration patterns among Albany Med data centers, Microsoft Azure and other approved cloud services, software-as-a-service platforms, partners, and remote locations.

• Ensure risks, lifecycle exposure, single points of failure, and unsupported technologies are documented, prioritized, and communicated through actionable remediation roadmaps.
• Provide executive technical leadership during major incidents, coordinating containment, restoration, vendor escalation, root-cause analysis,…