IT Operations Support

IT Operations Support Technician We are looking for an IT Operations Support Technician with 1-2 years of technical support, help desk, or IT operations experience. This is a great opportunity for someone who has a solid technical foundation and wants to gain more hands-on experience supporting servers, networks, applications, and enterprise systems.

Responsibilities Monitor systems, servers, networks, applications, and automated processes.

Troubleshoot technical issues and escalate more complex problems when needed.

Monitor network and system performance and respond to alerts or service interruptions.

Perform basic troubleshooting of IP-based devices and network technologies.

Support operational tasks including file transfers, scheduled processing, system checks, reporting, and service requests.

Track and document incidents and ensure issues are properly followed through to resolution.

Assist with Windows and PC-related troubleshooting.

Follow established IT procedures, security standards, and service-level expectations.

Help maintain technical documentation, procedures, and troubleshooting checklists.

Work with internal teams and users to identify and resolve technical issues.

Required Skills1-2 years of IT support, help desk, technical support, NOC, or similar experience.

Basic experience working with Unix/Linux, AIX, VMS, or DOS environments and commands.

Working knowledge of FTP/SFTP.Comfortable troubleshooting PCs, operating systems, applications, and basic network issues.

Knowledge of Microsoft Office applications.

Strong troubleshooting and problem-solving skills.

Ability to follow established procedures while working with minimal supervision.

Nice to Have Windows 10 support experience.

Active Directory experience.

Help desk or desktop support experience.

Network monitoring experience.

Experience supporting multiple systems or technologies in an enterprise environment.

Education Two-year technical degree preferred, or comparable hands-on IT experience.

Who Would Be a Good Fit?

This could be a good opportunity for someone currently working as a:

Help Desk TechnicianIT Support Technician Desktop Support TechnicianNOC Technician Technical Support Specialist Computer OperatorIT Operations Technician Job Type & Location This is a Contract to Hire position based out of Albany, NY.Pay and Benefits The pay range for this position is $25.00 - $27.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location This is a Contract to Hire position based out of Albany, NY.Final date to receive applications

This position is anticipated to close on Oct 30, 2026.Workplace Type This is a fully onsite position in Albany,NY.About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design,…