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IT Operations Lead: Client Liaison, Incidents & Projects

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Information Technology Services, Office of
Full Time position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

The Information Technology Services, Office of is seeking an Information Technology Specialist 2 to serve as an Operational Support Lead for the Emerging Services Dedicated Team. You will act as the primary touchpoint between client state agencies and ITS teams, manage incidents, requests, and projects, and provide analysis and documentation support.

The role requires leading meetings, overseeing escalations, maintaining deliverables, and advocating for client agency needs while contributing to

Step into the IT Operations Lead:
Client Liaison, Incidents & Projects role at Information Technology Services, Office of in City of Albany, NY, United States and grow with us.

Are you ready to take on the IT Operations Lead:
Client Liaison, Incidents & Projects role at Information Technology Services, Office of?

We would love to welcome a new IT Operations Lead:
Client Liaison, Incidents & Projects to our organisation in City of Albany, NY, United States.

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