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Onsite Tier 1 Help Desk Technician

Job in Albany, Albany County, New York, 12201, USA
Listing for: GovHRUSA
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 68000 - 97000 USD Yearly USD 68000.00 97000.00 YEAR

Job Description & How to Apply Below

MGT Impact Solutions seeks an Onsite Tier 1 Help Desk Technician for a full-time, 40-hour-per-week onsite role in Albany, NY. This SOW staff-augmentation engagement provides frontline IT support and teamwork with senior staff to maintain operations in a public transportation environment.

The candidate will handle desktop/hardware issues, account management in Active Directory, and basic network connectivity tasks while delivering strong customer service and documentation.

This role, Onsite Tier 1 Help Desk Technician – Albany at GovHRUSA, could be your next career step.

This posting is for the Onsite Tier 1 Help Desk Technician – Albany role at GovHRUSA, based in City of Albany, NY, United States.

We are looking to fill the Onsite Tier 1 Help Desk Technician – Albany position at GovHRUSA in City of Albany, NY, United States.

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